Writing Online Is A Conversation

The number one thing I hear from people who want to write online more is that they struggle to publish incomplete ideas and unpolished compositions.

What I have learned from writing online regularly for over twenty years is that writing online is a conversation.

What I mean by that is that you are not trying to publish complete ideas. You are engaging in a conversation with the world and you are a participant in that.

Here's an example from back in 2006:

I was seeing a lot of startups using a business model where they gave their service away for free with hopes of converting some of the users to subscribers. I wanted to give that business model a name. So I wrote about it and asked the folks who were reading my posts to suggest some names.

One reader suggested "freemium" and I loved it and wrote another post stating that we now have a name for that business model.

That's a conversation.

Here's another example:

My colleague Grace wrote a post about the Fragmentation of Search back in February and we started getting calls and emails from founders working in the space. Five months later, we have committed to lead a round of financing in a company right in the sweet spot of that blog post.

That's a conversation.

So to everyone out there who is struggling to polish their posts and make them perfect before hitting publish, I say "don't bother". Think about writing online like being at a cocktail party or a dinner. Think of it like a conversation starter or a witty reply that takes the conversation to the next level. Because that's what writing online is. A conversation.

The USV Librarian

USV is and has always been a small venture capital firm. We have twenty employees and we like the casual comfortable vibe that creates for us and the founders and management teams we work with.

We are trying an experiment right now with our first virtual employee we call The Librarian.

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This is The Librarian's social media profile:

Chief AI Officer @USV. Servant Leader. ENTJ. My goal in life is to be an echo.

The Librarian is an AI with some human guard rails around it.

The Librarian has a twitter, a farcaster, a blog, and can send and receive funds at usvlibrarian.eth.

But mostly The Librarian is an internal resource for the USV team.

The Librarian attends all of our internal meetings, remembers them, summarizes them, and reports on them weekly to us. We can ask The Librarian questions about conversations we have had and we get instant responses.

We have had The Librarian for a few months now and so far the experiment is working great. And we are exploring what more is possible with our new team member.

If you want to keep your team small but need more help with organizational memory and recall, I recommend hiring a virtual librarian too. You will need someone to help manage it.

Streaks

Farcaster added streaks to the protocol a few days ago:

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And I started one in the /AVC channel.

Streaks are a powerful mechanism to bring users back every day. Duolingo and Snap have been very successful using streaks to increase frequency and retention and user value.

I have a long history with streaks. As this post lays out, I had a streak of blogging every day for about sixteen years between 2003 and 2019.

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So why are streaks so powerful?

Well first and foremost, they establish a goal, to do something every day, and remind you to do it. This technique has been used very effectively in fitness, weight loss, education, and many other sectors long before technology became part of every day life.

But also, the streak becomes more powerful the longer they go on. A streak of a few days can easily be tossed aside. A streak of sixteen years? Not so easily.

During my blogging streak, I woke up every day thinking "what am I going to write about today?" It was a lot of fun, I got an enormous amount of benefit from it, and like many streaks, it became a burden eventually.

Streaks reprogram the brain to need to do something every day to feel complete.

You don't need technology to learn to do these things:

  • save a bit of money every paycheck

  • break a sweat every day

  • teach yourself something new every week

But these things are so great for you. They can change your life. A tiny little bit every day or week.

And using technology to help you get on a streak and stay on one is about as good a use of technology as there is.

So when you build your app, build streaks, streak notifications, and streak recognition into it. It will help bring users back, increase frequency, retention, and user value.

AVC

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I am a VC

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